Course

Emotional Intelligence in Conflict

Emotional Intelligence (EI) is defined as “the capacity for organizing our feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships.”  As individuals and conflict resolvers we have a need to rein in emotional impulse; to read another’s innermost feelings; and to handle relationships smoothly – as Aristotle put it, the rare skill “to be angry with the right person, to the right degree, at the right time, for the right purpose, and in the right way.” This interactive workshop is designed to address – the importance of EI in our everyday lives as well as within conflict situations; recent research on emotions; the relationship between EI and conflict resolution; and specific EI competencies in conflict resolution; And what we might do differently.

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Emotional Intelligence (EI) is defined as “the capacity for organizing our feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships.”  As individuals and conflict resolvers we have a need to rein in emotional impulse; to read another’s innermost feelings; and to handle relationships smoothly – as Aristotle put it, the rare skill “to be angry with the right person, to the right degree, at the right time, for the right purpose, and in the right way.” This interactive workshop is designed to address – the importance of EI in our everyday lives as well as within conflict situations; recent research on emotions; the relationship between EI and conflict resolution; and specific EI competencies in conflict resolution; And what we might do differently.

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