Project Management = Conflict Management and there really is no other way around it. Therefore, getting top tier and best practice conflict management skills is now a requirement for Project Managers around the world. Because we can assume that many project team members will not have these skills it is even more of an imperative to develop them as a leader. Learn how to use the “Synergy Multi-Generational Conflict Planning model” and how to apply it to stakeholders, team members and the project sponsor. Better ensure the ability to meet your demands on time, on budget, within scope and with fewer errors. You will empower yourself to use these skills in both your professional and personal life.
This course will take your current facilitator or facilitation skills to the next level and provide scores of new methods that you can apply to all types of workplace environments. Building on your current skills, this class will further help you to focus a group on a common purpose, encourage trust, respect, openness, and support clarity of understanding and good decision making. Topics include understanding group dynamics, management of participant behavior, development of effective questions, and other tricks of the trade.
Participants will leave this course with a great deal of self-awareness and heightened understanding of how to further create and sustain high performance teams. We will uncover the dynamics, uses and insights the Meyers Briggs Type Indicator (MBTI) can bring to individuals, teams and organizations. We will then focus on the role of communication and the glue that can hold relationships together every day. Next, participants will be able to apply Interest-Based Leadership skills to conflicts, performance evaluations and problem solving in order to create customized, win-win solutions. We will finish the day with an investigation of current best practices on team building and work to further our ability to motivate…ourselves and others.
As a project leaders, dealing with conflict, having “fierce” conversations and/or negotiating the solution to a problem often requires a win-win for individuals, teams and the organization as a whole…this can be quite difficult. This customized Project Management course will instantly help individuals create more productive conversations, increase negotiation and conflict skills while using this hybrid model for containment of unwanted situations – usually a costly, time consuming process. Project Managers will learn how to build solutions that will create a better opportunity for closure and outcomes that are acceptable to both parties. Leaders will be empowered by this Interest-Based Problem Solving methodology, apply a 7-step, ‘user-friendly’ model for preparation and reinforce the leadership skills that it takes to make individual, team and/or organizational win-win solutions possible.
Conflict is a part of every job, in every organization. So much of our ability to handle conflict resides in our conflict fluency, comfort levels and ability to avoid “emotional hijacking” – to use conflict as a means for individual, project, team or organizational transformation. In this class, participants will be able to address their individual style when dealing with conflict and build on existing skills to increase comfort levels and effectiveness in the workplace. Also, this class will help everyone define and use conflict prevention, management and resolution techniques to help all parties involved move forward individually and together.
Emotional Intelligence (EI) is defined as “the capacity for organizing our feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships.” As individuals and conflict resolvers we have a need to rein in emotional impulse; to read another’s innermost feelings; and to handle relationships smoothly – as Aristotle put it, the rare skill “to be angry with the right person, to the right degree, at the right time, for the right purpose, and in the right way.” This interactive workshop is designed to address – the importance of EI in our everyday lives as well as within conflict situations; recent research on emotions; the relationship between EI and conflict resolution; and specific EI competencies in conflict resolution; And what we might do differently.
Understanding that facilitation works from this fundamental point: you are to focus on process and they are to focus on content. Staying true to this model allows you to keep a distance while helping them to operate at their best, towards a desired outcome. This program will give you the basics and highlight a few ways to help groups get going, stay going and achieve success with your professional approach.
Everyone is a risk manager, not just the risk manager. In this program we will discuss the basics of what project managers need to consider and how they can coach their team to look for, plan for and find obstacles that could endanger the outcome. Meeting project goals on time and budget means that everyone on the team is 100% accountable for the success. Risk is needs to be a major consideration and people have to be in it together.