Sales Training and Customer Service

$88.00
Understanding how conflict issues such as fear, anger, control, trust and more influence the sales cycle can greatly impact how all aspects of the client relationship is managed.  Using the information we know about how humans operate, we can expose the most common fears salespeople and buyers face.  With that data, we can then change our approach to be more effective when trying to meet quotas, build new client relationships, capitalize on warm contacts and even rein in the cold acquaintances.

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1 Lessons
$88.00
Conflict is everywhere and weighing heavy on people’s decision-making when it comes to spending money. As a HTC you have to sell your services. Your distinct knowledge may be valuable, however if you cannot attain new clients it won’t matter. In this course, you will learn a specific “Multi-Generational Conflict Planning Model” that will increase your conversions AND: will help you better prepare for all types of difficult discussions, improve introductions with new perspectives and manage conflict with people of every generation…both inside and outside of your sales cycle. You will see immediately how this proprietary model will set you up for another level of success.

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1 Lessons
$88.00
As a salesperson, understanding all of the different human elements can be difficult.  In fact, negotiating the solution to a sales problem often requires a win-win for both companies.  This course will instantly help salespersons create more productive conversations, increase negotiation and conflict skills while using this hybrid model for anticipating different & standard client objections, their underlying needs, how they need to think and feel to buy and how participants can change their physiology and make it happen.  Salespersons will be empowered by this Interest-Based Problem Selling methodology, apply a 7-step, Multi-Generational Conflict Planning model for preparation and reinforce the selling skills that it takes to close the deal!

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0 Lessons